Available methods to block or close your BOBCARD credit card:
- Through Phone Banking: Bank of Baroda (BOB) offers a 24/7 toll-free customer care
service.
You can get your credit card blocked by immediately calling them. You can call them any time
and after authenticating your identity you can get your card blocked. Here are the customer
care numbers:
- Primary Numbers: 1800 103 1006 or 1800 225 100
- Alternative Numbers: 1800 258 4455 or 1800 102 4455
- Through SMS: You can also SMS Bank of Baroda (BOB) to get your credit card blocked. This
method is very convenient and fast which can get your credit card block instantly:
How to Do:
- Write an SMS: Type BLOCK XXXX, where 'XXXX' represents the last four digits of
your BOBCARD credit card number.
- Send the SMS: Send this message to 9223172141, from your registered mobile
number.
- Confirmation: After that, you will receive a confirmation message indicating that
your credit card has been blocked.
- Through Email: Cardholders can also send an email to the bank to crm@bobfinancial.com
for a card blockage request. After their Customer service team will process your request and you
will receive a confirmation email.
- Through Branch Visit: If you are not very comfortable with online methods then you can
visit
the branch in person to get your card blocked. For that go to the nearest branch with a
valid government-issued photo ID (such as a passport, driver's license, or Aadhaar card) and
your credit card details. Then request an application form for blocking a credit card then
submit it with your identification proof. After processing your request, the bank will send
you a confirmation for blocking your card.
How to Report Loss/Theft/Misuse on your BOBCARD Credit Card
- Contact Customer Care Immediately:
- Toll-Free Numbers: BOB offers 24/7 customer care for all credit card users. You
can contact them at 1800 258 44 55 or 1800 102 44 55 to report the loss or theft of your
card. Alternative You can also reach out to them at 1800 103 1006 or 1800 225 100
for the sane reason or get some assistance.
- Block Your Card via SMS: Send an SMS to 9223172141 from your registered mobile number in
the
following format: BLOCK XXXX
Here, 'XXXX' represents the last four digits of your credit card number. This will instantly
block your card.
- Use Online Services:
- Customer Portal: Log in to the BOB credit card customer portal. Navigate to the
'Card
Block' option in the menu and follow the on-screen instructions to block your card.
- Mobile App: Access the 'BOBCARD' mobile app, available on Google Play and the App
Store. After logging in, select the 'Card Block' option to proceed.
- Visit a Branch:
Go to the nearest Bank of Baroda branch to report the incident. Ensure you bring valid
identification and any necessary documents. A bank representative will guide you through the
process of blocking your card.
- File a Police Report:
In cases of theft or misuse, it's advisable to lodge a First Information Report (FIR) with the
local police. Submit a copy of this report to the bank as it may be required for their records
and further investigation.
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key considerations to keep in mind while Blocking your Bank of Baroda (BoB) credit
card:
- Use Your Registered Mobile Number: When blocking your credit card via phone banking or
SMS,
always use your registered mobile number. This ensures that the bank can verify your
identity quickly and process your request without delay.
- File a Police Complaint for Theft or Loss: If your credit card has been stolen or lost,
it's crucial to file a First Information Report (FIR) with the local police. This official
report
not only serves as a record of the incident but also provides necessary documentation for
the bank to process your case effectively.
- Prepare Necessary Information Before Calling: Before contacting customer care to block
your card, have the following details ready:
- Credit Card Number: The 16-digit number on your card.
- Registered Mailing Address: Your official address as per bank records.
- Registered Email ID: The email address linked to your bank account.
Having this information at hand will facilitate a smoother and faster blocking process.
- Understand That Blocking Doesn't Close the Account: It's important to note that blocking
your
credit card prevents its usage but does not close your credit card account. If you wish to
close the account permanently, you will need to follow the bank's specific procedures for
account closure
- Report Unauthorized Transactions Promptly: If you notice any unauthorized transactions
before
blocking your card, report them to the bank immediately. Prompt reporting can help mitigate
potential losses and initiate investigations.
- Follow Up with the Bank: After requesting to block your card, follow up with the bank to
confirm that the blocking has been successfully implemented. This ensures that no further
unauthorized transactions can occur.
FAQs
You can block your BoB credit card by calling BoB's 24/7 toll-free customer care
numbers at 1800-258-4455 or 1800-102-4455. Alternatively, you can send an email to
crm@bobfinancial.com requesting to block your card. Give
the bank all the necessary
details such as your card number and personal identification information.
After blocking your card you file a First Information Report (FIR) with the local
police station, especially in cases of theft or misuse. Also, submit a copy of the
FIR to the bank for their records. This would help you in the future in case of
unauthorized transactions.
Yes, you can get your credit card closed permanently. You can submit a written
request to the bank for this by visiting the nearest BoB branch. Cut the card into
multiple pieces before submitting it. Alternatively, you can also send an email to
crm@bobfinancial.com to get your credit card closed.
Before closing your credit card clear all outstanding dues. The bank will not process
your closure request if your credit card payment is due. Also, make sure to remove
all the automatic payments or subscriptions linked to your credit card.
Closing your BoB credit card might impact your credit score. Because it will put
more spending burden on the rest of your credit cards. It can also shorten your
credit history, f you are closing a very old credit card.
It might be impossible for you to reopen your credit card after closing it. For
that, you need to contact the BoB's customer service for specific guidance related
to it.
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Quick Links to Manage your BOB Bank Credit Card
You can access the following links to find detailed information and procedures related
to managing your BOB Bank Credit Card