YES BANK Credit Card Customer Care Numbers



YES Bank has a dedicated team of customer care executives. Cardholders can easily contact them easily to inquiries about their credit card, need to report a lost or stolen card, or for any assistance with their credit card even in India or abroad. Yes bank has multiple channels to address your concerns about its credit card users.

YES BANK Credit Card Customer Care Numbers

General Inquiries and Support:

  • Toll-Free Number: 1800 103 1212
  • Alternate Number: 1860 210 1200 (Standard call charges may apply)

For YES FIRST and YES Premia (now known as YES ELITE+) Credit Cardholders

  • Dedicated Helpline: 1800 103 6000

International Assistance for NRI Customers

  • Contact Number: +91 22 4935 0000

Email Support

You can reach out to YES Bank via email to resolve detailed queries or to report specific issues:

  • General Credit Card Queries: yestouchcc@yesbank.in
  • Credit Card Cancellations or Closures: creditcard.closure@yesbank.in
  • Necessary Documents: Keep the required documents in hand while applying. Because the bank might ask you for some additional documents also based on the card and location.

Reporting Lost or Stolen Credit Cards

  • Immediate Action: Call the 24/7 helpline at 1800 103 1212 (within India) or +91 22 4935 0000 (from abroad) to report and block your card.
  • SMS Service: Send an SMS in the format "BLKCC " to +91 9840909000 from your registered mobile number.

Postal Correspondence

Users can also write to the following address for formal communication or documentation:

YES BANK Limited

YES BANK Tower, IFC – 2, 15th Floor

Senapati Bapat Marg, Elphinstone (W)

Mumbai 400 013, India

Key Considerations

  • Availability: The toll-free numbers are available 24/7 to resolve queries.
  • Charges: Calls to other numbers instead of toll-free numbers might incur standard charges based on your service provider.
  • Preparedness: Keep your credit card details and personal identification information ready while contacting customer care.

Frequently Asked Questions

For General Inquiries: You can contact the YES BANK customer care at 1860 210 1200. YES FIRST and YES Premia (now known as YES ELITE+) Credit Cardholders: These cards have a dedicated support available at 1800 103 6000. International Assistance: For the international assistance you can contact at +91 22 4935 0000.

If you have lost or your credit card is stolen then you should immediately call the 24/7 helpline at 1800 103 1212 (within India) or +91 22 4935 0000 (from abroad) to report and block your card. Alternatively, you can also send an SMS in the following format "BLKCC " to +91 9840909000 from your registered mobile number.

Yes, you can reach out to YES BANK credit card customer support through their email which is yestouchcc@yesbank.in for their general credit card queries. For credit card cancellations or closures, you can reach out to creditcard.closure@yesbank.in.

Their toll-free numbers (1800 series) are free of charge. But if you call numbers like 1860 210 1200 then you might be charged standard charges according to the service provider.