YES Bank has a dedicated team of customer care executives. Cardholders can easily contact them easily to inquiries about their credit card, need to report a lost or stolen card, or for any assistance with their credit card even in India or abroad. Yes bank has multiple channels to address your concerns about its credit card users.
General Inquiries and Support:
For YES FIRST and YES Premia (now known as YES ELITE+) Credit Cardholders
International Assistance for NRI Customers
Email Support
You can reach out to YES Bank via email to resolve detailed queries or to report specific issues:
Reporting Lost or Stolen Credit Cards
Postal Correspondence
Users can also write to the following address for formal communication or documentation:
YES BANK Limited
YES BANK Tower, IFC – 2, 15th Floor
Senapati Bapat Marg, Elphinstone (W)
Mumbai 400 013, India
Key Considerations
If you have lost or your credit card is stolen then you should immediately call the
24/7 helpline at 1800 103 1212 (within India) or +91 22 4935 0000 (from abroad) to
report and block your card. Alternatively, you can also send an SMS in the following
format "BLKCC
Yes, you can reach out to YES BANK credit card customer support through their email which is yestouchcc@yesbank.in for their general credit card queries. For credit card cancellations or closures, you can reach out to creditcard.closure@yesbank.in.
Their toll-free numbers (1800 series) are free of charge. But if you call numbers like 1860 210 1200 then you might be charged standard charges according to the service provider.
You can access the following links to find detailed information and procedures related to managing your YES Bank Credit Card