If your American Express credit card is lost, misplaced, or if you suspect your card details have been compromised, it's crucial to block it immediately to prevent unauthorized transactions. Fortunately, blocking your card is a quick and simple process that can be done online, through the mobile app, or by calling American Express customer care. Keep reading to learn the steps involved in blocking your American Express credit card.
How to Block American Express Credit Card Temporarily
If you wish to temporarily block your American Express Credit Card, follow these simple steps:
- Login: Open the American Express Mobile App and log in with your credentials.
- Go to ‘Accounts’: Navigate to the ‘Accounts’ tab.
- Select ‘Temp Block Your Card’: In the ‘Account Management’ section, click on this option.
- Temporary Block: Your credit card will be blocked temporarily. You can unblock it anytime by following the same process.
How to Block American Express Credit Card
If you need to block your American Express Credit Card, you can do so via online banking or by calling customer care.
Customer Care:
- Call Customer Care: Dial 1-800-419-2122 (Toll-Free).
- Request to Block Card: Ask the representative to block your card.
- Verify Identity: Have your details ready, as the representative may ask for specific information to confirm your identity.
Online Banking:
- Login: Access American Express mobile banking or net banking using your login ID and password.
- Go to ‘Accounts Management’: Navigate to this section.
- Block the Card: Follow the prompts to block your card.
How to Apply for a Replacement Card
If your American Express Credit Card is blocked and you need a replacement, follow these steps:
- Login: Access your American Express Mobile App or net banking platform with your credentials.
- Go to ‘Accounts Management’: Navigate to the ‘Card Management’ section.
- Request a Replacement Card: Select the option to request a ‘Replacement Card’.
- Approval and Delivery: Once your request is verified and approved, the replacement card will be delivered to your registered address within 7-10 business days.