SBI Credit Card PIN Generation

The PIN (Personal Identification Number) for SBI's credit card is a 4-digit code. It's like a secret password used for verifying transactions. When a customer enters the credit card PIN, the system checks it against the card details to make sure everything matches before completing the transaction. There are various ways to generate an SBI credit card PIN, and they are explained below.

The PIN for your SBI credit card is a crucial security measure. It's important never to share it with anyone under any circumstances.

Customers have several options to generate or change their SBI credit card PIN. Here are the methods available:

Generate SBI Card PIN through SBI Chatbot ILA

To generate your SBI credit card PIN using SBI Chatbot ILA, here's a step-by-step guide:

1. Visit the SBI card website.

2. Locate and click on "Ask ILA" at the bottom right side of the screen.

3. Choose "Login" from the options presented.

4. Again, select "Login" and enter your User ID and Password when prompted.

5. Ask ILA, "How do I generate a transaction PIN for my credit card."

6. Click on "Update PIN" when the option appears.

7. Enter the OTP (One-Time Password) received and click on "Submit."

8. Provide the new PIN twice as instructed.

9. Click on "Update PIN" to complete the process.

Generating SBI Credit Card PIN through SBI Card Mobile App

To generate an SBI credit card PIN through the mobile application, follow these steps:

  • 1. Login to your mobile application.
  • 2. Navigate to the "Services" section.
  • 3. Click on "Manage PIN."
  • 4. Choose the specific card for which you want to change the PIN.
  • 5. Click on "Generate OTP."
  • 6. Enter the OTP (One-Time Password) received.
  • 7. Enter the new PIN twice.
  • 8. Click "Submit" to confirm the new PIN.

Generate SBI Credit Card PIN through IVR

To generate an SBI credit card PIN via Interactive Voice Response, follow these steps:

1. Dial the SBI Card customer helpline number: 1860 180 1290 / (STD) – 39 02 02 02.

2. Once connected, choose your preferred language from the options provided.

3. Select option 6 to generate the PIN.

4. Enter the 16-digit SBI card number, Date of Birth in DD MM YYYY format, and Card expiry date in MM YY format.

5. Enter the 6-digit OTP received on your registered mobile number or email address.

6. Input the new 4-digit PIN number and confirm it by entering it again.

7. Listen for the confirmation message on the Interactive Voice Response (IVR) system.

SBI Credit Card PIN Generation for Add-on Card via IVR

To change the PIN of an add-on credit card using the IVR facility, follow these steps:

1. Call the customer care of SBI Cards at 1860 180 1290 / (STD) – 39 02 02 02.

2. Once connected, make the language selection.

3. Choose the 6th option to generate the PIN.

4. Provide the following details:

  • Enter the 16-digit SBI Add-on card number.
  • Enter the Date of Birth of the primary credit card holder in DD MM YYYY format.
  • Specify the Card expiry date of the Add-on card in MM YY format.

5. Enter the 6-digit OTP received on your registered mobile number or email address of the primary credit card holder.

6. Input the new 4-digit PIN number and confirm it by entering it again.

7. Listen for the confirmation message indicating successful completion.

Generating SBI Credit Card PIN through ATM

To generate or change the PIN for an SBI credit card instantly at an SBI ATM, follow these steps:

1. Swipe your credit card at the SBI ATM and choose your preferred language.

2. Select the option "Create PIN using OTP."

3. An OTP will be sent to your registered mobile number.

4. Enter the received OTP and create your new PIN.

5. Re-enter the PIN for confirmation and submit your request.

6. Your PIN will be successfully generated or changed.

Generate SBI Credit Card PIN through Net Banking 

To generate an SBI credit card PIN through Net banking, here are the steps:

1. Go to the SBI Card website.

2. Login to your account.

3. Click on the "My Account" tab in the left-hand side menu.

4. Choose "Manage PIN."

5. Select the specific card for which you intend to change the PIN.

6. Click on "Generate OTP."

7. Enter the OTP received on your registered mobile number.

8. Enter the new PIN twice.

9. Click "Submit" to confirm the new PIN.

Generating SBI Credit Card PIN for Add-on Card through Chatbot ILA

To generate an SBI Card PIN for an Add-on card through Ask ILA, follow these steps:

1. Visit the SBI Card website.

2. Click on "Ask ILA" located at the bottom right side of the screen.

3. Choose "Login" from the options presented.

4. Once again, select "Login" and enter your User ID and Password as prompted.

5. Ask ILA, "How do I generate a transaction PIN for my credit card."

6. Select "Add-on Card" when the option is presented.

7. Click on "Update PIN."

8. Enter the OTP (One-Time Password) received and click on "Submit."

9. Provide the new PIN twice as instructed.

10. Click on "Update PIN" to complete the process.

1. Never share your credit card PIN with anyone.

2. Avoid writing your credit card PIN anywhere.

3. When entering your credit card PIN online, ensure the site has security certifications and a secured connection (URL starting with https://).

4. Ensure the credit card is swiped in your presence during transactions.

5. Avoid saving credit card details on any website.

6. Read your credit card statement thoroughly every month to check for any unauthorized transactions.

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1. What should I do in the event I lose my SBI credit card?

If you lose your SBI credit card or it's stolen, you should quickly block or hotlist it.

2. Can I have the same PIN for my primary credit card as well as add-on credit card?

It's a good idea to use different PINs for your various credit cards. This adds an extra layer of security in case one of your credit cards is lost or stolen.

3. What should I do in the event I notice a fraudulent transaction on my credit card?

If you notice an error on your credit card statement that is due to the bank's mistake, it's important to inform your credit card provider immediately. In such cases, you might not need to hotlist or block your credit card.

4. Why do credit card providers ask you to change your PIN at regular intervals?

Changing your PIN at regular intervals is a good practice to safeguard your money. It's an extra security measure to ensure that your credit card PIN remains difficult for anyone to guess, enhancing the safety of your funds.

5. Are the CVV number and PIN the same?

Yes, you're correct. The CVV (Card Verification Value) is a 3-digit number located at the back of the credit card near the magnetic strip. On the other hand, the PIN (Personal Identification Number) is a 4-digit code set by the cardholder. The PIN is necessary for offline transactions, while for many online transactions, verification is typically done through the CVV and OTP (One-Time Password) sent to the registered mobile number.

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