​How to Update Your Address for Standard Chartered Credit Card


Keeping your address updated with Standard Chartered Bank is essential to receive important communications, such as monthly statements and notices. The Reserve Bank of India mandates that customers update their residential address within six months of any change.

Methods to Update Address in Standard Chartered Bank Credit Card

  1. Online Banking
  2. Mobile Banking
  3. Branch Visit

Complete process to Update Your Address:

  1. Online Banking:
    • Log In: Access your Standard Chartered Online Banking account.
    • Navigate: Select the "Profile" option from the left-hand menu.
    • Verify: An OTP will be sent to your registered mobile number. Enter this OTP to proceed.
    • Update: Follow the on-screen instructions to change your address.
  2. Mobile Banking App:
    • Access: Open the SC Mobile App and log in.
    • Select: Tap on "Update Profile Details" from the menu.
    • Authenticate: An SMS PIN will be sent to your registered mobile number. Enter this PIN to continue.
    • Modify: Follow the prompts to update your address.
  3. Branch Visit:
    • Locate: Find the nearest Standard Chartered Bank branch.
    • Request: Ask for the "KYC Details Change Form" (also known as the Change of Address Form).
    • Submit: Fill out the form with your new address and provide necessary documents as proof.

Documents Required to Update Address for Standard Chartered Credit Cards

  1. Passport with new address
  2. Driving License with new address
  3. Government-issued document from foreign jurisdictions with new address
  4. Letter from a Foreign Embassy/Mission in India (if holding a foreign passport)
  5. Overseas Citizen of India (OCI) Card
  6. Telephone or Electricity Bill
  7. Ration Card
  8. Life or Medical Insurance Policy
  9. Apartment Allotment Letter
  10. Rental Agreement

Standard Chartered Bank Credit Card

Frequently Asked Questions

You can log in to your Standard Chartered credit card account by visiting the bank's official website, entering your username and password, and accessing your account securely.

If you forget your username or password, you can use the ‘Instant Registration’ feature with your credit card details. Ensure your mobile number is registered to receive a temporary password via SMS.

Log in to your online banking account, go to ‘Card Services,’ click on ‘e-Statements & e-Advices,’ and select ‘View Statement’ to check or download your credit card statements.

Yes, you can pay your bill online by logging into your account, selecting ‘Card Services,’ choosing ‘Card Payment,’ and selecting your preferred payment option, such as net banking, NEFT, or BillDesk.

Log in to your online banking account, navigate to ‘Help & Services,’ select ‘Card Management Services,’ choose your card, set a new PIN, and confirm it using the OTP sent to your registered mobile number.