The Aadhaar card, issued by the Unique Identification Authority of India (UIDAI), is a vital document for Indian residents. If you're facing issues with your Aadhaar card, you can reach out to the Aadhaar card customer care. UIDAI has a very robust customer care system toll-free helplines, email support, and dedicated online grievance portals. This guide will show you how you can reach out to the Aadhar card customer care and get your issues resolved quickly and easily.
The UIDAI has a 24/7 toll-free customer care number to resolve customer queries. Along wih the dedicated toll-free number, it also offers some other channels uch as email, chatbot, and others. They offer a very customer-friendly service for every issue.
| Service | Details | Availability |
|---|---|---|
| Toll-Free Number | 1947 | 24/7 IVRS; Agent support: Mon-Sat (7 AM-11 PM), Sun (8 AM-5 PM) |
| Alternate Toll-Free Number | 1800 300 1947 | Same as above |
| Email Support | help@uidai.gov.in | Responds within a few working days |
| Grievance Portal | https://pgportal.gov.in/ | Registration required for online submission |
| Chatbot (Aadhaar Mitra) | Available on UIDAI website | 24/7 automated support in Hindi and English |
| Postal Address | UIDAI Headquarters, 3rd Floor, Tower II, Jeevan Bharti Building, Connaught Circus, New Delhi – 110001 | Suitable for formal complaints |
| Social Media | @UIDAI on X | For updates and query responses |
Note: The toll-free number 1947 is the primary contact for most queries. Call from your registered mobile number for authentication purposes.
The following are the area-specific customer numbers. Users can reach out to them for assistance and localized support.
| City/State | Contact Number | Address | |
|---|---|---|---|
| Bengaluru | 080-22340104 | help@uidai.gov.in | Khanija Bhavan, No. 49, 3rd Floor, South Wing, Race Course Road, Bengaluru - 560001 |
| Chandigarh | 0172-2711947 | grievancecell.rochd@uidai.net.in | SCO 95-98, Ground and Second Floor, Sector 17-B, Chandigarh - 160017 |
| Delhi | 011-40851426 | publicgrievance.cell@uidai.net.in | Ground Floor, Pragati Maidan Metro Station, Pragati Maidan, New Delhi - 110001 |
| Guwahati | 0361-2221819 | helpdesk.roghy@uidai.net.in | Block-V, First Floor, HOUSEFED Complex, Beltola-Basistha Road, Dispur, Guwahati - 781006 |
| Hyderabad | 040-23739269 | help@uidai.gov.in | 6th Floor, East Block, Swarna Jayanthi Complex, Beside Matrivanam, Ameerpet, Hyderabad - 500038 |
| Lucknow | 0522-2304978, 0522-2304979 | uidai.lucknow@uidai.net.in | 3rd Floor, Uttar Pradesh Samaj Kalyan Nirman Nigam Building, TC-46/V, Vibhuti Khand, Gomti Nagar, Lucknow - 226010 |
| Mumbai | 022-22163492 | help@uidai.gov.in | 7th Floor, MTNL Exchange, GD Somani Marg, Cuff Parade, Colaba, Mumbai - 400005 |
| Ranchi | 9031002292 | ro.helpdesk@uidai.net.in | 1st Floor, RIADA Central Office Building, Namkum Industrial Area, Near STPI Lowadih, Ranchi - 834010 |
| West Bengal | 033-22101060 | help@uidai.gov.in | Ground Floor, Telephone Bhawan, 34, BBD Bag (South), Dalhousie, Kolkata - 700001 |
| Madhya Pradesh | 0755-2994732 | help@uidai.gov.in | UIDAI State Bhopal, Ground Floor, BSNL Bhawan, Near Paryawas Bhawan, Arera Hills, Bhopal - 462026 |
| Bihar | 0612-2545678 | help@uidai.gov.in | 4th Floor, Lalit Bhawan, Bailey Road, Jawaharlal Nehru Marg, Patna, Bihar - 800001 |
| Odisha | 0674-2914217 | helpodisha-rohyd@uidai.net.in | UIDAI State Office Bhubaneswar, 3rd Floor, OCAC Tower, Acharya Vihar, RRL Post Office, Bhubaneswar, Khordha, Odisha - 751013 |
| Gujarat | 079-29911701 | help@uidai.gov.in | UIDAI Gujarat State Office, 4th Floor, Telephone Bhawan, 23, Chimanlal Girdharlal Rd, Sardar Patel Nagar, Ellisbridge, Ahmedabad, Gujarat - 382435 |
| Kerala | 0471-2990710 | helpdesk-sok@uidai.net.in | UIDAI State Office, Door Sanchar Bhavan, PMG Junction, Pattom Village, Thiruvananthapuram, Kerala - 695033 |
Note: Regional office numbers are not toll-free, and they are not available 24/,7 as the dedicated 1947, which is their dedicated customer service number. You can reach out to them during the specific working hours.
Aadhaar customer care can assist you on a range of issues, which are:
The UIDAI's customer care services are accessible 24/7 through Interactive Voice Response (IVRS) and offer agent support. They can guide customers in multiple languages such as Hindi, Telugu, Tamil, Kannada, Malayalam, Assamese, and many more.
No, Aadhaar is not mandatory for NRIs, but it can be a useful tool while enjoying banking, taxation, and investment services in India.
No, only NRIs who have lived in india for more than 182 days in the previous 12 month can apply for aadhar. They must be present in india at the time of application.
No, it is completely impossible applying for Aadhaar outside India. Because the applicant needs to be present in india to provide his biometric data.
NRIs need a passport (mandatory), proof of Indian address (e.g., utility bill, rent agreement), and proof of date of birth (e.g., passport, birth certificate) to apply for aadhaar card.
No, you can't use a phone number from another country in your Aadhaar card application right now.
After the successful enrollment, it usually takes from 2 to 4 weeks to generate aadhar card. In some special cases, it might go upto 90 days.
Yes, the Aadhar card for indian residents and NRIs is identical to each other. NRIs hava a slightly different application process.
No, the NRIs does not have to pay anything for aadhar card application.