Aadhaar Card Customer Care

The Aadhaar card, issued by the Unique Identification Authority of India (UIDAI), is a vital document for Indian residents. If you're facing issues with your Aadhaar card, you can reach out to the Aadhaar card customer care. UIDAI has a very robust customer care system toll-free helplines, email support, and dedicated online grievance portals. This guide will show you how you can reach out to the Aadhar card customer care and get your issues resolved quickly and easily.

Aadhaar Customer Care Contact Details

The UIDAI has a 24/7 toll-free customer care number to resolve customer queries. Along wih the dedicated toll-free number, it also offers some other channels uch as email, chatbot, and others. They offer a very customer-friendly service for every issue.

Service	Details	Availability
Toll-Free Number	1947	24/7 IVRS; Agent support: Mon-Sat (7 AM-11 PM), Sun (8 AM-5 PM)
Alternate Toll-Free Number	1800 300 1947	Same as above
Email Support	help@uidai.gov.in	Responds within a few working days
Grievance Portal	https://pgportal.gov.in/	Registration required for online submission
Chatbot (Aadhaar Mitra)	Available on UIDAI website	24/7 automated support in Hindi and English
Postal Address	UIDAI Headquarters, 3rd Floor, Tower II, Jeevan Bharti Building, Connaught Circus, New Delhi – 110001	Suitable for formal complaints
Social Media	@UIDAI on X	For updates and query responses

Note: The toll-free number 1947 is the primary contact for most queries. Call from your registered mobile number for authentication purposes.

Regional Aadhaar Customer Care Contacts

The following are the area-specific customer numbers. Users can reach out to them for assistance and localized support.

City/State	Contact Number	Email	Address
Bengaluru	080-22340104	help@uidai.gov.in	Khanija Bhavan, No. 49, 3rd Floor, South Wing, Race Course Road, Bengaluru - 560001
Chandigarh	0172-2711947	grievancecell.rochd@uidai.net.in	SCO 95-98, Ground and Second Floor, Sector 17-B, Chandigarh - 160017
Delhi	011-40851426	publicgrievance.cell@uidai.net.in	Ground Floor, Pragati Maidan Metro Station, Pragati Maidan, New Delhi - 110001
Guwahati	0361-2221819	helpdesk.roghy@uidai.net.in	Block-V, First Floor, HOUSEFED Complex, Beltola-Basistha Road, Dispur, Guwahati - 781006
Hyderabad	040-23739269	help@uidai.gov.in	6th Floor, East Block, Swarna Jayanthi Complex, Beside Matrivanam, Ameerpet, Hyderabad - 500038
Lucknow	0522-2304978, 0522-2304979	uidai.lucknow@uidai.net.in	3rd Floor, Uttar Pradesh Samaj Kalyan Nirman Nigam Building, TC-46/V, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Mumbai	022-22163492	help@uidai.gov.in	7th Floor, MTNL Exchange, GD Somani Marg, Cuff Parade, Colaba, Mumbai - 400005
Ranchi	9031002292	ro.helpdesk@uidai.net.in	1st Floor, RIADA Central Office Building, Namkum Industrial Area, Near STPI Lowadih, Ranchi - 834010
West Bengal	033-22101060	help@uidai.gov.in	Ground Floor, Telephone Bhawan, 34, BBD Bag (South), Dalhousie, Kolkata - 700001
Madhya Pradesh	0755-2994732	help@uidai.gov.in	UIDAI State Bhopal, Ground Floor, BSNL Bhawan, Near Paryawas Bhawan, Arera Hills, Bhopal - 462026
Bihar	0612-2545678	help@uidai.gov.in	4th Floor, Lalit Bhawan, Bailey Road, Jawaharlal Nehru Marg, Patna, Bihar - 800001
Odisha	0674-2914217	helpodisha-rohyd@uidai.net.in	UIDAI State Office Bhubaneswar, 3rd Floor, OCAC Tower, Acharya Vihar, RRL Post Office, Bhubaneswar, Khordha, Odisha - 751013
Gujarat	079-29911701	help@uidai.gov.in	UIDAI Gujarat State Office, 4th Floor, Telephone Bhawan, 23, Chimanlal Girdharlal Rd, Sardar Patel Nagar, Ellisbridge, Ahmedabad, Gujarat - 382435
Kerala	0471-2990710	helpdesk-sok@uidai.net.in	UIDAI State Office, Door Sanchar Bhavan, PMG Junction, Pattom Village, Thiruvananthapuram, Kerala - 695033

Note: Regional office numbers are not toll-free, and they are not available 24/,7 as the dedicated 1947, which is their dedicated customer service number. You can reach out to them during the specific working hours.

Main Issues to Contact Aadhaar Customer Care?

Aadhaar customer care can assist you on a range of issues, which are:

To check enrollment or update status
Updating personal details (name, address, date of birth)
Downloading e-Aadhaar or resolving access issues
To link Aadhaar with bank accounts, PAN, or other services
To report your lost card or generate a Virtual ID (VID)
File complaints about enrollment centres or service delays

The UIDAI's customer care services are accessible 24/7 through Interactive Voice Response (IVRS) and offer agent support. They can guide customers in multiple languages such as Hindi, Telugu, Tamil, Kannada, Malayalam, Assamese, and many more.

Frequently Asked Questions

No, Aadhaar is not mandatory for NRIs, but it can be a useful tool while enjoying banking, taxation, and investment services in India.

No, only NRIs who have lived in india for more than 182 days in the previous 12 month can apply for aadhar. They must be present in india at the time of application.

No, it is completely impossible applying for Aadhaar outside India. Because the applicant needs to be present in india to provide his biometric data.

NRIs need a passport (mandatory), proof of Indian address (e.g., utility bill, rent agreement), and proof of date of birth (e.g., passport, birth certificate) to apply for aadhaar card.

No, you can't use a phone number from another country in your Aadhaar card application right now.

After the successful enrollment, it usually takes from 2 to 4 weeks to generate aadhar card. In some special cases, it might go upto 90 days.

Yes, the Aadhar card for indian residents and NRIs is identical to each other. NRIs hava a slightly different application process.

No, the NRIs does not have to pay anything for aadhar card application.